For Recharge subscription brands

The 3rd delivery deserves a gift.

Reloop watches every subscription and slips a free gift into the renewal box at the delivery milestones you choose. The customers who stay get rewarded for staying, automatically, inside the parcel they were already getting.

Connects to Recharge in minutes. Reads everything, writes nothing until you say so.

This week

3
  • Freya WilmotWhisk with the 2nd Matcha deliveryVerified
  • Arthur OkaforCup with the 3rd Cacao deliveryAdded
  • Mabel BrennanSpoon with the 5th Reishi deliveryScheduled

The Reloop queue: who gets what, with which delivery, and where it stands.

Design the journey once. Reloop runs it for every customer.

Decide which delivery brings which gift. A whisk with the second box, a proper cup with the third, a spoon when they reach five. Reloop counts every successful delivery per customer per product line and keeps each journey on track through date changes, product swaps and cancellations.

1st delivery
2nd deliveryWhisk added
3rd deliveryCup
5th deliverySpoon
···ongoing

Four steps, then it runs itself

  1. Connect Recharge

    One API token. Reloop imports your subscriptions, customers and order history, and only ever reads.

  2. Choose the gifts

    Pick real products from your store as gifts and group your subscription products into programmes.

  3. Rehearse in test mode

    Reloop plans every gift and checks it against live data, showing you exactly what it would do. Nothing is written.

  4. Go live

    Due gifts are added to renewals automatically, each one checked before and verified after. You watch the queue.

Careful enough to trust with real orders

Reloop writes to your store the way you would want a colleague to: rarely, precisely, and with proof. Prices are never touched. Products are never created. The gift is an extra line at a price of zero on the renewal the customer already has.

Anything that cannot pass its checks stays queued with a plain explanation. Anything unexpected stops and asks. Every decision is on the record.

  • Fresh check before every write

    The subscription, the renewal date, the gift product and the absence of duplicates are confirmed against live data moments before anything happens.

  • Pinned to the exact renewal date

    A gift belongs to one specific renewal. If the date moves, the gift is held and rescheduled rather than landing on the wrong order.

  • One write, verified after

    Reloop writes exactly once, then reads the result back and compares every field. A gift only counts once the readback matches.

  • Test mode whenever you want it

    Switch back to rehearsals at any time. The queue keeps planning and checking, and nothing is written.

Always working from this morning’s truth

Webhooks bring every new order, renewal and cancellation into Reloop the moment it happens, and a full sweep runs every twenty minutes as the backstop. Journeys recount themselves, the queue replans itself, and the numbers you see on the overview are the numbers in your store.

Give your best customers a reason to stay that is not a discount.